February 15, 2007

A hanging offense

Treason_on_the_march

More controversy erupted this week about the non-quote that's not from President Abraham Lincoln.

It's based on a story I wrote for Insight magazine in December, 2003, in which I quoted from President Lincoln's July, 1863 letter that the Union League distributed as a pamphlet later that year. In the letter, President Lincoln referred to the treasonous acts of a US Congressman, asking why a boy who deserts from the army must be shot, while a "wily agitator" (Rep. Clement L. Vallandigham) "who induces him to desert" should get a lesser punishment.

The implication I drew from the letter was that, if it was legal to execute the boy-deserter, it would be just as legal to mete out the same punishment to the saboteur congressman. I quoted from the original Union League copy of the Lincoln letter:

"Must I shoot a simple-minded soldier-boy who deserts, while I must not touch a hair of a wily agitator who induces him to desert? This is none the less injurious when effected by getting a father, or brother, or friend, into a public meeting, and there working upon his feelings till he is persuaded to write the soldier-boy that he is fighting in a bad cause, for a wicked Administration of a contemptible Government, too weak to arrest and punish him if he shall desert.

"I think that in such a case to silence the agitator and save the boy is not only constitutional, but withal a great mercy."

"His [Vallandigham's] arrest was made because he was laboring, with some effect, to prevent the raising of troops; to encourage desertions from the Army; and to leave the rebellion without an adequate military force to suppress it.

"He was not arrested because he was damaging the political prospects of the Administration, or the personal interests of the commanding general, but because he was damaging the Army, upon the existence and vigor of which the life of the nation depends.

"He was warring upon the military, and this gave the military constitutional jurisdiction to lay hands on him."

In the lead of my story, I began, "Congressmen who willfully take action during wartime that damage morale and undermine the military are saboteurs, and should be arrested, exiled or hanged. That's what President Abraham Lincoln said during the War Between the States."
Kind of to-the-point, but it was my interpretation of the Lincoln quote that was to follow. Problem is, a well-meaning copy editor ran quotation marks around the first sentence, making it appear that I was quoting Lincoln directly saying that saboteur congressmen should be arrested, exiled or hanged.

That's not what I intended to portray. FactCheck.com was the first to call me on it - in August, 2006, nearly three years after the fact. The researcher said that my quote had been used at least 18,000 times on various blogs and websites. It was the first I'd heard of it, and I immediately said that the quote was not real. On returning from vacation, I wrote a correction on FourthWorldWar.com.

I thought that was the end of it until this week, when my friend Frank Gaffney used the quote in his weekly Washington Times column. His editor at the Times alerted him to readers who had pointed out the error, and I related the story to both of them for correction. Frank had corrections made on the 20 or so websites that carry his column.

But the story got legs again when Congressman Don Young (R-Alaska) read from the column yesterday on the floor of the House. An Alaska newspaper found the FactCheck.com item and tracked me down. Again, I related the story.

Now others are having fun with it. Today the Washington Post ran a piece about Young, tracing the origin to me (and kindly calling me a "conservative scholar" - as if it labels liberal scholars as thoroughly) but being good-natured about it all. Liberal pundit Alan Colmes gave it a run on Fox News.

A spokeswoman for Congressman Young said the lawmaker stands corrected about the Lincoln "quote," but that "he continues to totally agree with the message of the statement." (Good for him!)

Editor & Publisher, which covers the newspaper industry, has written two stories so far: One on February 14 and one on the 15th, blaming the Washington Times for not issuing a correction quickly enough.
My apologies to all who were misled for not having been persistent in pursuing a correction to the editing error.

November 22, 2006

White Paper index

No. 1  The American way of propaganda: Lessons from the founding fathers

No. 2  Wartime public diplomacy: A strategy to deliver the messages

No. 3  The importance of words in message-making

No. 4  (Not yet available online)

No. 5  Branding as a tool against the enemy: Time to try it again

No. 6 (Not yet available online)

No. 7  Ridicule as a weapon in the war on terrorism

The American way of propaganda: Lessons from the founding fathers

FranklinPublic Diplomacy and Political Warfare White Paper No. 1
The Institute of World Politics

by J. Michael Waller

This article is the first in a series of White Papers about the transformation of American public diplomacy and strategic communication.

Introduction

One of the most contentious debates in the war on terrorism centers on the “hearts and minds” aspect of the fight. Many argue for complete transparency in U.S. message-making, emphasizing the softer aspects of public diplomacy. A minority argues that the United States must make greater use of edgier information instruments such as propaganda, political action and psychological warfare. Critics of the minority view say such actions are un-democratic and unworthy of serious consideration as instruments – let alone weapons – of American statecraft.

The methods, however, were part of the American founding. This article discusses how the fathers of the United States employed public diplomacy, propaganda, counterpropaganda and political warfare as instruments of democracy in the struggle for independence.

An American tradition

John Adams, Samuel Adams, Benjamin Franklin, Alexander Hamilton, Thomas Jefferson and George Washington recognized that the opinions and perceptions of foreign governments, publics, and armies mattered, and they used information operations as instruments of first resort in the American Revolution. They did it to seek support from elements within the British Empire and among Britain’s European rivals. Their efforts led to a global coalition in support of American independence and democracy, though in reality the coalition was united not by democratic principles but by a common enemy.

The positive American messages of justice, equality, independence and democracy had limited appeal at home as well as abroad. Often they conflicted with interests of potential or actual allies. American revolutionary leaders knew it, especially in France where they needed the financial and military support of the king but where their republican ideas were stridently anti-aristocratic, and indeed subversive to the French government. Among English Puritan and Presbyterian colonists, lingering hostility from the French and Indian War of a generation earlier, in which the Americans fought as British to force the French from North America, remained strong, to say nothing of anti-Catholic sentiment.

For all their mutual suspicions, the American revolutionaries and French monarchy found a common cause, if not in their ideals, in a common foe. Hopelessly outmatched against the world’s most formidable military power, the American founders compensated asymmetrically with public diplomacy, propaganda, counterpropaganda and political warfare. They never used those terms – all came into vogue as we know them in the twentieth century – but they employed all the measures, integrating them with domestic politics, secret diplomacy, intelligence and warfare with decisive strategic effect.

Public diplomacy, according to an operating U.S. government definition, “seeks to promote the national interest and the national security of the United States through understanding, informing, and influencing foreign publics and broadening dialogue between American citizens and institutions and their counterparts abroad.”[1]  It consists usually of positive messages as a polite and nuanced form of propaganda.

Counterpropaganda is, literally, the act or product of countering the propaganda of one’s adversary. Political warfare is the employment of aggressive and even coercive political means to achieve objectives, ranging from winning a tough campaign for public office to achieving military objectives through non-military means.[2]Closely related to political warfare, but almost purely military, is the discipline of psychological operations (PSYOP), which the military calls “planned operations to convey selected information and indicators to foreign audiences to influence their emotions, motives, objective reasoning, and ultimately the behavior of foreign governments, organizations, groups and individuals.”[3] PSYOP is more manipulative than public diplomacy, and the U.S. generally uses it tactically, not strategically.

All these instruments bred the American revolution. Massachusetts patriot Samuel Adams pioneered what a biographer called a blend of “philosophy and action in ongoing political struggles.” A follower of 17th century English philosopher John Locke, Adams typically mounted a relentless negative political or ideological attack followed by a positive alternative solution that would keep the enemy on the defensive. The alternative was soundly based in philosophical and moral terms. Adams strategically integrated the negative and the positive with political action both at home and, when necessary and possible, abroad.[4]

The positive approach:
P
romote ideas, values, and an image of victory

The American struggle for self-determination spawned the creation of a country based not on language, race, class, ancestry or geography, but a nation whose common bond was an idea. This transformational concept of nationality derived from common ideas and values embraced “self-evident” universal truths that “all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” The authors of the Declaration of Independence intended their words to go far beyond the American colonies and the king and parliament in London. They took their message to the world. Thus in the first action of its existence, the United States government initiated an international public diplomacy campaign.

Twice in the Declaration of Independence, the Continental Congress appealed to international public opinion in support of the cause and principles of freedom. In the preamble explaining the need for severing ties to Britain, the founders noted that “a decent respect to the opinions of mankind requires that they [the people] should declare the causes which impel them to the separation.” To substantiate their philosophical and practical reasoning, the elected representatives of the people said they would “let Facts be submitted to a candid world.” Their message-making campaign was global.

Being morally right was insufficient, especially among European leaders who saw no moral superiority among the Americans or who viewed the conflict with Britain on traditional, great-power terms. Those leaders influenced or controlled the cash, the material supplies, the munitions, and the military forces that the outmatched Americans desperately needed. The colonial rebels had to project an image of strength and invincibility. Against the British who out-powered them in seemingly every way, building that credible image would take time and sacrifice. It would also mean waging constant political and psychological attacks on the crown and its agents.

The negative approach: “Keep the enemy in the wrong”

The second and inseparable track of the founders’ public diplomacy and political warfare strategy was to attack the enemy relentlessly. All forms of warfare need an enemy, including any good political campaign, and so vilification of the British government was at least as strong as positive messages in early American public diplomacy.Samuel Adams, the earliest proponent of secession who helped author and signed the Declaration, consistently pursued the two-track campaign. The first step, he argued, must be the negative attack, couched when possible in comity and amity by allowing the adversary’s misconduct speak for itself, but always attacking. He counseled in 1775, “It is a good Maxim in Politicks as well as in War to put & keep the Enemy in the Wrong.”[5]

Leading Bostonian opposition to the Stamp Act and other laws Parliament imposed on the colonies in the 1760s, he pioneered new methods of democratic political warfare, combining scandal, outrage, and demands for justice with public accountability and transparency, ridicule, shame and abuse.

He worked through the English constitutional and legal system, using the system as a weapon against its very self, exploiting laws, procedures and precedents to his revolutionary advantage. As he orchestrated political takeovers on the inside, he attacked the system as politically and morally illegitimate from the outside to show that the crown could do nothing to meet the people’s fair demands against taxation without representation. He worded legislative resolutions and other pronouncements in ways designed to put the local royal authorities, as well as parliament and the king, in impossible situations, placing them in lose/lose positions for which to attack them no matter what decision they made.

Taking advantage of the crown’s own mis-steps and the dislikable traits of royal authorities in Boston, Adams built parallel political and administrative structures that mocked and negated British rule while creating new, legitimate democratic formations that demonstrated both the limits of the crown’s power and the new powers of the people.[6]

Crowds made effigies of royal officials and hanged them from the branches of the Liberty Tree before thousands of enthralled Bostonians. A weak speaker, Adams understood the integration of oratory with the written word and the visual image. Recruiting a young, wealthy merchant named John Hancock, he ensured that protesters were outfitted with elaborate costumes, props, and musical instruments to lead protest songs in harborside demonstrations and parades through Boston’s streets. He filled broadsheets with news of events that he created or orchestrated. Newspapers throughout the colonies and in London reported about the brash and colorful spectacles that energized crowds and made stories interesting and exciting to tell and retell. They reinforced the fears and hopes of political figures in other colonies, warning them that if the people of Boston were threatened, the people of all the colonies would be threatened.

Adams defined his enemy early and kept it in the wrong for decades, relentlessly and often alone, provoking, alerting and educating the people about the dangers of a king’s rule and a parliament in which the far-flung subjects could never be truly represented.

1775: British saw political warriors more dangerous than soldiers 

Throughout the American independence period, the British repeatedly complained about revolutionary propaganda, and often viewed the political warriors as more dangerous than the shockingly unconventional warriors on the battlefield. For the Americans, propaganda and political action would compensate in the asymmetrical war ahead – areas where the British were not as competent in their wayward colonies – and the British knew it.

General Thomas Gage, British military governor of Massachusetts, considered the two as the most dangerous men of the nascent rebellion. On receiving orders to arrest the entire elected political leadership of the colony, Gage focused on Adams and Hancock, marching 800 troops to Lexington where his spies reported they were hiding, and which sat astride the road to Concord, where Gage intended to capture rebel a powder magazine. Paul Revere foiled the plan on his famous Midnight Ride, helping Adams and Hancock escape as the British approached the town. The war began literally as a British attempt to capture the colonial propagandists.

As volunteers massed around Boston to fight what would become the Battle of Bunker Hill and the Continental Congress named 43 year-old George Washington as commander of the new Continental Army, Gage issued a proclamation to pardon any and all American rebels – including Washington - who had opposed, fought or even killed the king’s forces. In capital letters he made only two exceptions: “SAMUEL ADAMS and JOHN HANCOCK, whose offences are of too flagitious a nature to admit of any other consideration than condign punishment.”[7]

A winning combination 

Neither man would hang; both would be re-elected to the Continental Congress and, with Hancock as Congress President and Adams operating behind the scenes, help craft the Declaration of Independence.

As the unanimous bedrock statement of principle of the United States of America, the declaration illustrates the founding fathers’ three-part approach to communicating their message.

The document begins with repeated positive statements of rights, ideals and obligations, including the right to oust repressive governments.

Second, it resists Britain’s divide-and-conquer colonial strategy and aims at attracting other large powers as allies by showing inter-colonial unity.

Finally, it vilifies the repressive government, while sparing the British people and even parliament, laying all blame on the king: “The history of the present King of Great Britain is a history of repeated injuries and usurpations, all having in direct object the establishment of an absolute Tyranny over these States.”

For good measure, the Founders – 32 year-old Thomas Jefferson mainly, collaborating with Samuel Adams and his like-minded Virginia colleague, Richard Henry Lee[8] – substantiated their accusations with a litany of crimes that reads like an indictment of the king, accusing him of everything from arbitrariness, illegality, abuse and neglect to hinting that His Majesty was not only a tyrant, but unwholesome, criminal, and possibly even unmanly.

The king refused to approve necessary local laws, respected only those who signed away their rights, and harassed legislative assemblies “for the sole purpose of fatiguing them into compliance.”   

George III dissolved public legislatures and blocked the people from electing new lawmakers, prevented the states from determining their own population policies, obstructed justice and manipulated judges, and “erected a multitude of New Offices, and sent hither swarms of Officers to harass our people and eat of their substance.” The king kept standing armies in local communities without the people’s consent, and outside the control of civil authorities. He waged economic warfare on the colonies, cutting off their trade, taxing the people arbitrarily, and denying them jury trials. Indeed, he abolished English law and replaced it with arbitrary government. Now, the framers said, the king “has abdicated Government here, by declaring us out of his Protection and waging War on us.”

“He has plundered our seas, ravaged our coasts, burnt our towns, and destroyed the lives of the people,” according to the Declaration. The document referred to the anticipated arrival of Hessian troops: “He is at this time transporting large Armies of foreign Mercenaries to compleat [sic] the works of death, desolation and tyranny, already begun with circumstances of Cruelty and Perfidy scarcely paralleled in the most barbarousages, and totally unworthy the Head of a civilized nation.”That was certainly putting the enemy in the wrong. For the purposes of discussing public diplomacy, propaganda and political warfare, we see that the words comprise the first document issued by the United States of America.

Targeting British audiences

Well before the revolution began, colonial leaders targeted British public opinion and elites to push for changes that they were powerless to influence within parliament. They took advantage of the often freewheeling English newspapers’ substantial coverage of colonial politics and developments, and produced declarations and domestic news stories that they believed would be picked up in the British press. The newspaper industry of the time depended on contributed letters and essays, which were often published anonymously or pseudonymously, and American patriots wrote prolifically.   

Without their own representation in parliament, American anti-tax advocates ran campaigns to pressure the British legislature indirectly. Their successful boycotts forced parliament to repeal the Stamp Act of 1763. With the imposition of the Townshend Duties in 1767, Boston, New York and Philadelphia led a “non-importation” effort and public boycotts, a form of economic warfare. They would make English merchants feel the pain. The efforts succeeded with the repeal of the Stamp Act, but they soon found a far more British determined government of Prime Minister Frederick North.

Colonial legislatures circumvented the royally appointed governors and named their own agents to represent their interests in London. Four of them hired Benjamin Franklin of Pennsylvania. Known for his charm and quick wit, Franklin was a popular figure in London where he had lived for years, all the more respected for his reputation as a political philosopher, an inventor, and a cutting-edge scientist experimenting with electricity. 

Franklin, who like most colonists at the time considered himself an Englishman from America, arrived late to the cause of independence. He wrote influential articles in London against the Stamp Act and against the crown’s abuse of its colonial subjects. Like nearly all the Founding Fathers at that point, he merely sought to extend all the rights of English subjects, so he naturally was positioned to fuel internal British opposition to the ruling Tories. Franklin worked with pro-American groups like the Society of 13 and the Society of 1774, exploited the opposition press, and blamed Lord North for his failures to work out reasonable agreements with the colonies.

Pointing to Samuel Adams and other radicals who wanted independence, Franklin and other agents attempted to warn the British that they risked antagonizing the thirteen colonies forever. Sometimes they tried to mediate between sides. Franklin often used satire. He penned a pamphlet in 1773, “Rules By Which a Great Empire May Be Reduced,” a tongue-in-cheek guide to destroying the British imperium that showed that the king and parliament were following directions perfectly.[9]   

A year before declaring independence, on July 6, 1775, the Continental Congress explained colonial grievances in a “Declaration of the Causes and Necessity of Taking Up Arms.” The declaration was an eloquent explanation from Americans who still considered themselves Englishmen, who feared a trans-Atlantic civil war (not dreamed independence) and sought to save the union with London. It was also fundamentally a propaganda document, addressing “our friends and fellow subjects in any part of the empire,” as well as “before God and the World.”[10]

Twelve months later, in the Declaration of Independence, the Continental Congress explained the colonists’ diligent attempts to communicate with their royal brothers in private diplomacy as well as public. They neatly summarized the Samuel Adams approach of keeping the enemy constantly in the wrong while promoting the goodness of one’s own cause. That approach would be the standard of American public diplomacy, political warfare and propaganda throughout the nation’s founding.

Targeting Canada, Bermuda and Ireland

As a major British possession adjoining the colonies, Canada presented both a dangerous enemy rearguard and an opportunity. The First Continental Congress voted in 1775 to invade Canada to cut off British supplies and replenished troops from Quebec and Montreal. Via the Boston Committee of Correspondence, Samuel Adams directed U.S. propaganda operations in Canada. He appealed for a combined North American front against the British.

Gen. George Washington wrote a specific letter “To the Inhabitants of Canada” and another to the people of Bermuda, calling for their support. Washington’s letter to the Canadians said, in part: 

Come then, my Brethern, Unite with us in an indissoluble Union. Let us run together to the same Goal. We have taken up Arms in Defence of our Liberty, our Property; our Wives and our Children: We are determined to preserve them or die. We look forward with pleasure to that day not far remote (we hope) when the Inhabitants of America shall have one Sentiment and the full Enjoyment of the blessings of a Free Government.[11]

The Continental Congress soon authorized a propaganda operation to urge Canadians to join as a “sister colony” against the British. Under the supervision of Franklin and a few others, the newly-created Committee of Secret Correspondence, considered the nation’s first foreign intelligence agency, sent a French printer to Quebec “to establish a free press . . . for the frequent publication of such pieces as may be of service to the laws of the United States.”

The committee also recruited French Catholic priests to promote Canada secession to the rebel cause. The effort failed, however, due in part to excesses of American troops who attacked Montreal and Quebec, a hostile Canadian clergy, French-Canadian antipathy toward the openly anti-Catholic New Englanders on their border, and Congress’s inability to deliver more than promises.[12]

While the Continental Congress failed to gain the Canadian provinces’ secession from Britain, the British decried the effectiveness of American propaganda efforts. The British colonial secretary in Canada complained that unrest was growing with “the minds of the people poisoned by the same hypocrisy and lies practised with so much success in the other provinces, and which their emissaries and friends here have spread abroad with great art and diligence.”

British General John Burgoyne blamed his recruitment woes in Canada “to the poison which the emissaries of the rebels have thrown into their mind.”[13]

Coordinating secret intelligence with message-making 

The American founders sought to coordinate the collection of secret intelligence with public message-making. Fortuitous and well-exploited intelligence collection in England, warned the patriots in advance that the crown would send thousands of mercenaries from the German principality of Hesse to augment its own Redcoat regulars. That knowledge, combined with the Americans’ instincts for psychological warfare learned during the French and Indian War, enabled the Continental Congress and General George Washington to run successful psyops against the Hessian troops and divide thousands of them from the British.

From London in September 1775, Franklin warned the Continental Congress that the German Prince of Hesse was visiting to sign an agreement with George III to hire Hessian mercenaries. “The leading people, among the Germans of Pennsylvania, should likewise be consulted,” he said in his secret letter. The British king signed the agreement in November 1775, Congress found out quickly in January 1776, and by the spring the Americans had already devised a psychological warfare effort to divide the Hessians from the British army and discredit the British government.

Thanks to Franklin’s secret work, the Continental Congress received copies of the British-Hessian treaties in May. Gen. Washington asked Congress President Hancock about raising German-American groups to promote desertions, while the Congress appointed John Adams, Jefferson and to others to a new committee to make propaganda out of the treaties, or in its words, to “extract and publish the treaties,” and to “prepare an address to the foreign mercenaries who are coming to invade America.”

Events quickened their pace and they bear recounting to illustrate how the Americans operated. In June, a Samuel Adams protégé in Congress introduced the resolution to declare independence. Under Hancock’s leadership, continental lawmakers unanimously adopted the declaration on July 4, in which they referred to the incoming troop fleets of “large Armies of foreign Mercenaries.” With his distinctive penmanship Hancock signed the document immediately. The rest signed it on August 2. A week later, Congress set up a committee to devise a plan to encourage Hessian desertions. Three days afterward, on August 12, the Hessians landed in New York.

By that time, Franklin had returned to Philadelphia and joined Adams and Jefferson on the Hessian desertion committee. The Continental Congress resolved to protect non-English deserters from the British forces (Hessians, Irish, Scots and others) and give them each 50 acres of land for them to start a new life as free Americans. It ordered leaflets printed in English and in German, and sent copies to Gen. Washington in New York. The congressional desertion committee issued its report on August 14; on the 18th, Washington summoned Christopher Ludwick, an American army cook born in Hesse, to be his agent to infiltrate Hessian ranks.

Franklin had the leaflets printed at his shop and sent them to troops in New Jersey on August 24. Two days later, Washington reported that his agents successfully infiltrated the leaflets among Hessian ranks. That same day, Franklin and John Adams wrote a congressional resolution to non-English officers in the British military, offering a sweeter deal of hundreds of acres of land to each deserter. The resolution was immediately translated into German and printed the night of August 26-27. The Battle of Long Island (Battle of Brooklyn) raged on August 27 and 28, ending in a quick British win before Franklin could send the congressional pamphlets to New York.

Washington wrote to Hancock on the 29th, “As to the Encouragement to the Hessian Officers, I wish it may have the desired effect, perhaps it might have been better, had the offer been made sooner.”

The British soon occupied New York City. Washington learned in mid-October that a Hessian deserter said his comrades had not been receiving the leaflets, and that the British made the Hessians fear surrendering to the Americans. Later Washington and other military commanders learned that British officers told their Hessian mercenaries that if they deserted, the “shaggily clad” Americans would cannibalize them, so the Hessians would have to “exterminate first” if they were to live. It was easy for the Hessians to believe, as many American troops wore tattered and filthy civilian clothes unbecoming to any European soldier, and U.S. snipers, who had the bad form to shoot enemy officers, were dressed as “savage Indians.”

With time and patience, the strategy to divide the Hessians worked. One in six deserted. Playing up the use of German professional mercenaries among British troops also paid dividends to the United States, not only to discredit the empire, but to show the great odds against which the heroic Americans would fight. When news of British General John Burgoyne’s surrender at Saratoga reached Europe in late 1777, the French realized that the American irregulars, against troops of two of the world’s best armies, had a fighting chance. Now in his third year in Paris, Franklin was already prepared for the moment.

Secret and public diplomacy in France 

Nearly a half-year before the first shots at Lexington and Concord, French Foreign Minister Charles Gravier, comte de Vergennes, noted the increasing friction between most of the thirteen colonies and what he called the metropolis in London. The loss of nearly all its North American territories in the Seven Years’ War (French and Indian War) still fresh, Vergennes observed the tension with anticipation. “The quarrel between the colonies and the British government seems to grow more serious every day,” he wrote in late 1774. “It may prove the most fatal blow to the authority of the metropolis.” The rift was an opportunity for France – if the upstart Americans had a chance of winning.[14]

The war broke out in April, 1775. King George III declared the colonies in rebellion in August. In October, realizing that the Anglo-American political break was irreconcilable, Franklin returned to Philadelphia after a decade in England. During Franklin’s long sailing journey home, the French ambassador in London, the comte de Guines, proposed to Vergennes that he send a secret agent to Philadelphia to collect intelligence on the capabilities and needs of the revolutionary American government and its military. He dispatched a young retired military officer who had recently returned from the colonies for the job. Disguised as a merchant from Antwerp, the agent went to sea shortly after Franklin. 

Though transatlantic journeys were long and communications were slow, events moved quickly. Franklin landed in Philadelphia in October, whereupon citizens almost immediately elected him to the Continental Congress. In November, Congress established the five-man Committee of Secret Correspondence intelligence service. Franklin was the only committee member who knew Europe, and he was well known and regarded across the continent for his scientific and philosophical works.[15] He also spoke some French.

Despite the dire conditions of the American military, Franklin appears to have exaggerated the force’s strengths to French intelligence, just as Washington had been doing in elaborate deception operations against the British military. The French agent, Bonvouloir, filed a hugely inflated report on December 28, saying that “Everyone here is a soldier, the troops are well clothed, well paid and well armed. They have more than 50,000 regular soldiers and an even larger number of volunteers who do not wish to be paid. Judge how men of this caliber will fight.” In truth, only about five thousand poorly paid, ill-trained, hungry cold men comprised Washington’s army.[16] 

Bonvouloir apparently never second-guessed Franklin, and Vergennes did not question Bonvouloir. The false report persuaded King Louis XVI and his divided court to aid the Americans, covertly at first, and with the secret assistance of Spain. By early 1776, the Vergennes secured funding from the French and Spanish kings to set up a front company, Hortalez & Cie, to provide weapons and other material assistance to the Americans while officially keeping their neutrality.[17]

With France now covertly aiding the Americans in the war, the Continental Congress sent Franklin to France, where he would attempt to negotiate a formal military alliance against the British. The struggling United States had little to offer the cash-strapped French for such a high-risk venture, but the strategy was for the U.S. to check British imperial expansion, in this case by American diplomacy and political action backed by French wealth and military force. London saw the septuagenarian Franklin, crossing the Atlantic with his two grandsons, as one of its greatest threats.

British Ambassador Lord Stormont, who also headed the king’s secret service station in France, wrote less than admiringly to the British Foreign Secretary in London:

I cannot but suspect that he comes charged with a secret Commission from Congress . . . and as he is a subtle, artful Man, and void of all Truth, he will, in that Case, use every means to deceive. . . . He has the advantage of several intimate connexions here, and stands high in the general opinion. . . . In a word, my Lord, I look upon him as a dangerous engine and am very sorry that some English frigate did not meet him by the way.[18]

British agents spread rumors in Paris that Franklin had given up the revolutionary cause as lost, enriched himself with 30,000 pounds of gold, and sought asylum form the king. Stormont made the mistake of ridiculing Franklin’s humble beaver-skin hat, not appreciating adoring Parisians who swooned the American’s exotic back-woods appearance. In response, Franklin coined a French verb, stormonter, meaning to lie, and the word was an instant hit.[19] 

Franklin was hugely popular in France, where the Age of Reason began to eclipse that of divine right of kings. French journals already had published his works on science and theory. Parisians bought engraved and painted portraits of him and set them on their mantels. Franklin’s distinctive profile decorated snuff boxes. Deliberately trading his Philadelphia silk clothes for his hat and rustic “Quaker” attire, he personified the American Revolution.[20]

In the course of making the rounds of Parisian society and cultivating support in Spain, Franklin prepared action plans, well in advance, to implement instantly when the opportunity presented itself. That moment came in December, 1777, when news reached Europe that General Burgoyne had surrendered in October to American troops at Saratoga.

Franklin knew his next move: a proposed Treaty of Amity and Commerce with France, part of which included an American military alliance with France and Spain against the British. He had already written a draft in anticipation. Less than two months later he signed a Franco-American military alliance. The army and navy of King Louis XVI formally engaged, sealing ultimate defeat for the British.[21]

Counterpropaganda in Europe 

Well before independence, American influence operations in Europe were in response to aggressive British propaganda. Thanks to the regular reports on British attitudes that Benjamin Franklin and others supplied the colonies from London and elsewhere, the patriots knew what was being said about them and how to counter the negative publicity.[22] Adams was concerned that the governor’s portrayal of the colony would legitimize the sending of a large occupation force to Boston.

When provoked Redcoats fired on civilians in the March, 1770 shooting known as the Boston Massacre, the patriots wanted to be sure the world saw them not only as martyrs but as martyrs with whom British society would identify. Paul Revere’s famous engraving that depicted the event portrayed the British soldiers coldly and ruthlessly firing point-blank into a crowd of fashionably dressed ladies and gentlemen. In reality, the victims were of the social classes that would evoke the least sympathy in England: dock workers, sailors, a runaway Afro-Indian slave and Irishmen. Adams then found a local lawyer who would defend the British soldiers in court without besmirching the reputation of Boston: his second cousin, and the future second president of the United States, John Adams.[23] 

When the war finally broke out, the Americans needed good information operations on the continent to present their view and to wage counterpropaganda against the British. Coordination fell to the Committee of Secret Correspondence whose function, according to the Continental Congress resolution that formed it, was to correspond “with our friends in Great Britain, Ireland and other parts of the world.”[24]

Sent as a U.S. emissary to the Netherlands, John Adams wrote to Franklin, “It is necessary for America to have agents in different parts of Europe, to give some information concerning our affairs, and to refute the abominable lies that the hired emissaries of Great Britain circulate in every corner of Europe, by which they keep up their own credit and ruin ours.”[25]

Franklin recruited a friend in Holland, Swiss journalist Charles Dumas, as a secret agent for the Committee of Secret Correspondence to collect intelligence and run propaganda operations in Europe. Among his activities, he “planted stories in a Dutch newspaper, Gazette de Leide, intended to give the United States a favorable rating in the Dutch credit markets.”[26] Soon, the U.S. had secret agents in Spain, Portugal, Berlin and Tuscany.[27] 

The American way of propaganda

The American Revolution showed that wars of ideas and battles for democracy are fought primarily as wars and not as diplomacy. And where public diplomacy plays a role, its tone is not necessarily positive or gentle.

The founders’ message strategy was simple: Relentlessly tell the best about the American cause and the worst about the enemy. As they provided us with our first principles and our Constitution, our founding fathers gave us with the diplomatic and political tools to promote and defend our interests around the world.

Those tools, properly used, meant the margin of victory for America’s first strategic hearts-and-minds campaign. They were life-saving ways of achieving military objectives by political means. They were created and implemented by the very individuals who helped draft and who signed the Declaration of Independence and the Constitution.

In a seamless garment they combined intelligence and military force with what today is known as diplomacy, public diplomacy, propaganda, counterpropaganda, political warfare and psychological warfare, a spectrum of statecraft that carried the day for the founding of the United States and for its future defense.


J. Michael Waller is the Walter and Leonore Annenberg Professor of International Communication at the Institute of World Politics.

Notes

[1] United States Information Agency (USIA) definition, cited by USIA Alumni Association, on its PublicDiplomacy.org Website, accessed 21 November 2005. Public diplomacy has many variations, according to the government agency involved, as well as to independent observers and practitioners.
[2] Political warfare, according to a National Defense University publication, is “the use of political means to compel an opponent to do one’s will, political being understood to describe purposeful intercourse between peoples and governments affecting national survival and advantage. Political war may be combined with violence, economic pressure, subversion, and diplomacy, but its chief aspect is the use of words, images and ideas, commonly known, according to context, as propaganda and political warfare.” Paul A. Smith, On Political War (Washington: National Defense University, 1989), p. 3.
[3] Joint Pubs 1-02, Department of Defense Dictionary of Military and Associated Terms (1994).
[4] John K. Alexander, Samuel Adams: America’s Revolutionary Politician (Rowland & Littlefield, 2004), p. 12
[5] Samuel Adams, letter to Richard Henry Lee, [21] March 1775, Samuel Adams Papers, Lenox Library; a shorter text is in Force, American Archives, 4th ser., vol. ii., p. 176 ; portions of the letter are printed in W. V. Wells, Life of Samuel Adams, vol. ii., pp. 256, 257, 281.
[6] Alexander recounts Adams’ political maneuvering throughout his book. In his 1935 biography, heavily sourced with primary materials, John C. Miller shows Adams as a skilled backdoor political maneuverer. See John C. Miller, Samuel Adams: Pioneer in Propaganda (Stanford University Press, 1966; reprint of Little, Brown edition of 1936), passim.
[7] Gen. Thomas Gage, “A Proclamation,” Philadelphia Evening Post, 14 June 1775, pp. 1, 2 and 3. In Institute of World Politics historical collection.
[8] Samuel Adams had more of a role in authoring the Declaration of Independence, both intellectually and operationally, than many historians credit. Though Jefferson physically wrote the Declaration, the much of the wording is from Samuel Adams, who had been using the rhetoric for a decade or more. Rep. Richard Henry Lee of Virginia, a close Adams ally who was considered as radical as the Bostonian, introduced the resolution for the Continental Congress to declare independence while Adams, seeking unanimity, tried to limit dissent. (Alexander, pp. 154-155) Lee introduced the resolution on 7 June 1776, and Congress, under the presidency of Adams protégé John Hancock, created a committee to draft the declaration, which consisted of John Adams of Massachusetts, Benjamin Franklin of Pennsylvania, Robert Livingston of New York, Roger Sherman of Connecticut, and Thomas Jefferson of Virginia. Jefferson, at age 32, was a compromise member. Fellow Virginian Lee was considered too militant, while the other, Benjamin Harrison, was too conservative for Lee’s supporters. Some saw a Samuel Adams in one of Jefferson’s writings, and while the young Virginian was very quiet, he privately shared Adams’ sentiments. John Adams persuaded Jefferson to join the committee because he was a Virginian and because “you can write ten times better than I can.”A. J. Langguth, Patriots: The Men Who Started the American Revolution (Simon & Schuster, 1988), pp. 344-345.
[9] Benjamin Franklin, “Rules by which a Great Empire may be reduced to a Small One,” The Public Advertiser (London), 11 September 1773, in Walter Isaacson, ed., A Benjamin Franklin Reader (Simon & Schuster, 2003), pp. 240-248.
[10] Continental Congress, “Declaration of the Causes and Necessity of Taking Up Arms,” 7 July 1775, from Library of Congress.
[11] George Washington, “To the Inhabitants of Canada,” 6 September 1775, in George Washington: A Collection, comp. and ed. W. B. Allen (Indianapolis: Liberty Fund, 1988).
[12] Central Intelligence Agency, “Intelligence and the War of Independence,” undated. Electronic version accessed on CIA Website at: http://www.cia.gov/cia/publications/warindep/frames.html.
[13] Philip M. Taylor, Munitions of the Mind: A History of Propaganda from the Ancient World to the Present Day (Manchester University Press, 1990, 2003), pp. 134, 135-136.
[14] Eric Niderost, “Revolutionary Spymaster: Benjamin Franklin,” American History, February 2006, p. 56.
[15] G. J. A. O’Toole, “Intrigue in Paris,” in Edmund R. Thompson, ed., Secret New England: Spies of the American Revolution (Provincial Press, 2001), pp. 68-69.
[16] Langguth, pp. 325-326.
[17] O’Toole, p. 71.
[18] O’Toole, p. 67.
[19] Langguth, p. 433-434.
[20] Taylor, p. 140.
[21] O’Toole, pp. 77-78.
[22] In October, 1769, the Boston Town Meeting approved a long essay that Samuel Adams principally authored, titled “An Appeal to the World; or a Vindication of the Town of Boston, from Many False and Malicious Aspersions” that the royally appointed governor of Massachusetts had been reporting to the crown.
[23] Alexander, p. 77-86.
[24] Niderost, p. 54.
[25] Taylor, p. 141.
[26] CIA, “Intelligence in the War for Independence.”
[27] O’Toole, p. 75.

Wartime public diplomacy: A strategy to deliver the messages

Public Diplomacy and Political Warfare White Paper No. 2
The Institute of World Politics

by J. Michael Waller

This article is the second in a series of White Papers about the transformation of American public diplomacy and strategic communication.   This version is a draft that is posted for public comment.

Introduction 

As the United States struggles to shape coherent messages to the world, it must shape the means through which it delivers its ideas. The near-universal default is public diplomacy – the U.S. government’s communication with the publics of the world – and a larger evolving discipline called strategic communication.

Yet policymakers and others lack a clear definition of how one relates to the other, or how either relates to present international political, diplomatic, military and security realities. Our public diplomacy approaches and applications are inconsistent with the realities of the new international environment.

Advances in information technology and the proliferation of electronic media outlets have enabled small powers, non-governmental organizations, and even individuals to undermine Washington’s carefully crafted messages rapidly and constantly. Cheap and plentiful information outlets allow adversaries or any size to attack in swarms and refute, distort and drown out U.S. messages, and agitating an increasingly shrill opposition that can dominate news reporting and public discourse worldwide. 

The United States can reorient its approach for immediate-term wartime necessities. It need not wait for the crucial but time-consuming structural changes in the public diplomacy machine, but can begin by reexamining its messages, recalibrating them, and modernizing their means of delivery.

What are those messages? What do we want to do with them? How effective have they truly been and are they likely to be? What can we do to give those messages greater impact, right now when we need them, and with the people and resources we already have? How much can we expect to accomplish when public affairs offices work only one shift a day in an age of 24/7 news cycles?   

Our enemies have skillfully adapted to fighting wars in today's media age, but for the most part we - our country - our government, has not adapted,” the secretary of defense said in February, 2006. “For the most part, the US Government still functions as a five and dime store in an eBay world.”[1]

Creative and capable use of information technologies can make up for years of lost time. A new approach toward information technology will help the nation to pull itself out of its political nosedive. The issue is more than mastering Blackberrys and blogs. Good public diplomacy and strategic communication in support of the war effort – and larger 21st century national interests – need an accelerant. That is what this paper is about: Accelerating the tempo and intensity of the nation’s conduct of the war of ideas.   

Points of departure

To develop successful wartime messages, we must know first what we seek to accomplish and how we wish to achieve it. We want to win the wars in Iraq and Afghanistan, and win a long-term global war. We must maintain a strategic propaganda presence around the world to support not only the current conflicts, but other issues, present and future.   

Our audience, therefore, is most of the entire world: allies new and old who need reinforcement, traditional allies who no longer support us and are drifting away, neutrals whose bias we must keep or regain in our favor, soft opponents who can be made softer, and hard opponents who can be rendered ineffective. We also need to be sure of certain understandings:

  • Terrorism is a form of political and psychological warfare, of protracted, high-intensity propaganda. It is aimed more at the hearts of the public and the minds of decision-makers, and not at the physical victims.
  • The positive and gentle nature of traditional public diplomacy is not well-suited to neutralize or attack such psychological and political warfare.
  • Explaining U.S. policies and culture, and non-offensive messages about American ideals, are vital but insufficient for current realities.
  • Some U.S. policies and statements inadvertently benefit the enemy.
  • We cannot credibly sell a bad policy, no matter how it is packaged.
  • There are some issues, good and bad, that we simply cannot convince people to support, yet we must pursue them nevertheless.
  • There are other issues that people will support as long as the United States is not the messenger.
  • Despite profound differences and antipathies, the U.S. and most of the Islamic world do share common interests and causes.
  • We cannot afford to wait for the cumulative effect of traditional public diplomacy to work because we have lost several years and risk running out of time.

More public diplomacy, please

Policymakers of all persuasions seem to agree that the nation needs “more public diplomacy” to wage the war of ideas around the world. The debate has been more about how many dollars should be budgeted annually, and less about the needs that determine the dollars. We pull public diplomacy resources from Europe, where we need support from our traditional allies, to new areas, rather than determine our national needs and budget accordingly to fund all necessities.   

Most of today’s debate re-hashes the successful public diplomacy efforts of the Cold War years and, with few new specifics, calls for reviving it with an Islamic twist. In practice, some government officials insist on avoiding the religious dimension or approaching it as non-offensively (as uselessly) as possible.

This timid approach defies reason and precedent and has demonstrably failed. Adherents to current policy want it both ways: fight an ideological war by using diplomacy as the lead instrument.

The problem, of course, is that such an approach mismatches the tools to fix the problem. Diplomacy is not necessarily, if ever, the best primary tool against hostile strategic psychological warfare.

We can call for all the public diplomacy we want, but we don’t even have a good idea of what it is, what it isn’t, and what we really want to do with it. In refining the idea of public diplomacy and the goals in fighting terrorists, extremists, proliferators and other threats, most agree that the U.S. must change its rather thoughtless structures and policies for public diplomacy and strategic communication.

Most proposals to date argue for such structural changes. But changing the structures, which takes years, is not a useful first step toward solving immediate problems.

Until the vision, laws, structures, guidelines, appropriations, authorizations, doctrines, personnel re-training and turf battles are settled – a process that has not even begun – the U.S. should implement new ways to use the inadequate structures and resources already in place.

This paper is concerned specifically with political extremists who use mutated forms of Islamic ideology with Leninist methods in a political movement called radical Islamism. One can apply the same message-making logic against any extremist movement or violent ideology, including aggressive ultranationalism and ethnic chauvinism, Ba’athism, neocommunism, paleocommunism, and Bolivarianism emanating from Venezuela.   

Radical Islamism is political, not religious, because it seeks political power, as in Taliban-ruled Afghanistan or present-day Iran. It is a political movement with an agenda to influence international politics and governments around the world. Radical Islamists seek to change or destroy established political, legal and constitutional orders. Their movement employs intimidation, terrorism and subversion, classical means of political warfare. The U.S. and other countries have successfully fought and defeated those who have used such means in the past, but only by understanding the enemy and its ideology.

Approaching radical Islamism as a political force can liberate American policymakers from the self-imposed, paralyzing angst that many are suffering about the religious aspects of the conflict. The political approach should relieve the armies of government lawyers who have stymied effective operations by evoking the “separation of church and state” default and literally preventing civilian agencies and military forces alike, at times, from combating Islamism in a proper ideological fashion.   

We are defending ourselves and others from a strain of political warfare that uses religious rhetoric, ideology and symbolism to pursue political ends. Ultimately here at home, extreme Islamists seek the overthrow of the Constitution of the United States. Every U.S. government official, civilian and military, is bound to protect and defend the Constitution against such foreign and domestic enemies. Thus the need for something between (and apart from) public diplomacy and military force becomes more apparent as an immediate wartime tool.

Building on – and breaking with – the traditional approach

The idea of public diplomacy, and indeed the official definition of the term, has changed over time and often varies according to the perspectives of those who view the mission. At one extreme, it is psychological and political warfare. On the other extreme it is passive “soft power.”[2] Both conceptions are important, but neither is sufficient in itself.

Before being absorbed into the State Department, the U.S. Information Agency (USIA) gave public diplomacy an explicitly national security dimension: “Public diplomacy seeks to promote the national interest and the national security of the United States through understanding, informing, and influencing foreign publics and broadening dialogue between American citizens and institutions and their counterparts abroad.”[3]

The approach that characterized public diplomacy under President John F. Kennedy was the same as that under President Ronald Reagan. The Reagan-appointed head of the State Department Advisory Commission on Public Diplomacy, Edwin Feulner, summarized the mission well:   

Public diplomacy supplements and reinforces traditional diplomacy by explaining U.S. policies to foreign publics, by providing them with information about American society and culture, by enabling many to experience the diversity of our country personally, and by assessing foreign public opinion for American ambassadors and foreign policy decisionmakers in the United States. It is not one-shot dramatic efforts that make public diplomacy succeed. Rather, it is the steady, wise use of all the resources of public diplomacy over time. It is recognition by those who seek disproportionately to enhance educational and cultural exchange that the articulation of U.S. policies is also necessary to mutual understanding and rational international dialogue.[4]

The Reagan approach

The Reagan administration redirected U.S. national strategy from the failed policy of containment of the Soviet Union to one of undermining and ultimately toppling the Soviet regime through political and economic warfare. It thus re-defined public diplomacy and re-oriented it as an offensive tool. 

In a classified policy document, President Reagan boiled the issue down to its concentrated form: “Public diplomacy is comprised of those actions of the U.S. Government to generate support for our national security objectives.”[5]

Building upon his 40 years as a professional communicator, Reagan used public diplomacy as a relationship-building device and as an offensive weapon against the Soviet enemy. In January 1983 he integrated it into his larger – and at the time highly controversial – scrapping of the “containment” of communism policy that had been in place since the late 1940s, and waged a “liberation” strategy to undermine Soviet Communist power and hasten the collapse of the USSR.[6]

The change in public diplomacy strategy was a fundamental, integrated component of Reagan’s radically changed approach to the Soviet empire and communist ideology. The president signed both strategy documents within three days of one another.

While putting in place the coordinated strategy, which included cultural, economic and military incentives and disincentives, the Reagan administration exploited new communication technologies, such as satellite TV, in a relentless campaign of ideological warfare. Elements of this integrated approach, among them technology controls, economic pressure and a vast military buildup designed to bankrupt the Soviet central government, are credited with forcing a new generation of Soviet leaders to open up the system and ease information controls.

That loosening of the regimes’ control of expression, a publicity campaign called glasnost, failed to save the system and, with continued American pressure, ultimately ushered in the Soviet collapse.[7] 

Stripped-down public diplomacy

Following the strategic success of taking down the USSR, a bipartisan coalition in Congress and the Clinton administration agreed to weaken the public diplomacy and political warfare machinery. They abolished the USIA and merged the distinctively action-oriented public diplomacy apparatus into the very different and excessively cautious reporting culture of the State Department.

There public diplomacy has sat, unimaginatively, ever since. The broadcasting component became an independent entity. As of this writing, the present administration is sending the U.S. Agency for International Development (USAID) to a similar fate as USIA, even though the administration placed international humanitarian and development assistance on equal footing with diplomacy and the military.[8] 

Which returns us to our present national needs: To strengthen wartime public diplomacy, one must integrate it within a larger national strategic communication regime. For strategic communication to be effective, it must include a substantial action component. The public diplomacy designed for the Cold War to contain communism was different from the public diplomacy approach needed to subdue the Soviets, and today’s challenges require even more innovative approaches than before.

Accelerated public diplomacy 

In broadening the idea of public diplomacy and strategic communication toward the national goal of actually fighting and winning the war of ideas, we must first consider what we seek to achieve as a nation.

We seek to help the world understand what we are all about, but we are locked in mortal combat with an enemy that is waging political and ideological warfare – not diplomatic support activity, but actual psychological combat – against us and the rest of the world.

So there is indeed coercion in this war of ideas. Just as the generally accepted concept of traditional diplomacy contains a coercive element,[9] public diplomacy advocates and practitioners must either include a warfighting function within the discipline. Failing that, they must accept and embrace a national-level political and psychological warfighting element elsewhere in the federal government. Ideally, they should do both. 

Most forms of traditional public diplomacy – cultural and educational programs, exchanges, informative broadcasting, and dialogue – are generally non-invasive, even passive, and take years to root and flower. They function as a constant, usually in the background, with little difference in content between presidential administrations. They provide informal, allowed grievance and discussion channels cushion political damage caused by a particular crisis, policy or personality.

Such traditional public diplomacy forms naturally promote the warming of relations and cooling of tensions, and should operate constantly, much like a computer’s operating system that supports any given application at any given time. The existing action aspect to public diplomacy, such as training and funding democratic movements, independent media and NGOs, has made decisive differences and, structural problems notwithstanding, will continue to do so.

But what to do about that gap between traditional diplomacy and public diplomacy on one side, and the threatening, often blustering and counterproductive coercive diplomacy on the other? Let’s fill it. Networked extremism can no longer be stanched by pressuring or changing a central regime, and information technology has collapsed the message window from months or years to days or even minutes. 

Hence the need for the assertive side to public diplomacy. Here, we require accelerants to jump-start the shaping of perceptions and attitudes, the changing of minds, and the influence on others’ policies and actions in areas that matter most. The reform proposals to date, for the most part, continue to treat public diplomacy in conventional Cold War terms, and usually sans integration with other strategic communication components.

One of the exceptions is the important 2004 Defense Science Board (DSB) report, which defines public diplomacy in relation to public affairs, public relations and strategic communication.[10] But even that vital report overlooks what communication methods the U.S. should use when traditional communication fails. Military force is not the only option.   

The third way

Another option was almost instinctive to American strategists from the early years of the republic[11] and episodically thereafter, up to and through much of the Cold War. It was not necessarily instinctive to diplomats or public diplomats, yet both readily recognized the need and knew how it integrated with their missions. After the National Security Act of 1947 a permanent government entity, the CIA, existed to provide the intellectual, legal, political and material tools to carry “it” out.   

Though the passage of time and changing attitudes to statecraft give it an almost archaic air, no other term capably describes the third way between diplomacy and armed combat: political and psychological warfare. U.S. national security culture once fostered careful study and practice of psychological strategy in order to resolve or win conflicts around the world without escalating to all-out war between the superpowers. It’s time to bring back the practice for new realities, and view ideological combat through the prism of asymmetrical warfare, and not diplomatic support.

Political warfare and psychological operations 

Veteran public diplomacy practitioner and historian Wilson Dizard traces U.S. public diplomacy’s origins to the Office of War Information of World War II, and unabashedly calls public diplomacy’s function ideological warfare.[12] Public diplomacy’s tactical military counterpart is psychological operations (PSYOP), a discipline broadly described as “the planned use of communications to influence human attitudes and behavior.” PSYOP “consists of political, military, and ideological actions conducted to induce in target groups behavior, emotions, and attitudes that support the attainment of national objectives.” Proper use of PSYOP “should be coordinated fully and carefully with other agencies of government.”[13] A fighting spirit need not compromise the discipline’s integrity as long as the discipline of public diplomacy is a component of, instead of an umbrella for, a larger communication strategy.

A 1989 National Defense University study offered an integrated view of how public diplomacy fits into the American defense arsenal: 

Public diplomacy is a form of international political advocacy directed openly by civilians to a broad spectrum of audiences. . . . It is aimed at civilians and is confined in the main to forms of advocacy available to host governments. It seeks to elicit popular support for solutions of mutual benefit that avoids threats, compulsion, or intimidation. It is not a form of political warfare, although it may be used in combination with political warfare.[14]

Political warfare is the art and practice of waging and winning international conflicts by non-military means. Political warfare is explicitly aggressive and hostile in intent. Many public diplomacy purists are uneasy with or even hostile to the idea of strategic political warfare, as are many government public affairs professionals.[15] But political warfare, like PSYOP, is an important, non-lethal weapon that can work where public diplomacy and other forms of communication cannot, and at the national strategic level, can complement or even substitute for military action.

Political warfare and PSYOP by necessity must be separate disciplines from public diplomacy, yet public diplomacy strategists must accept and integrate all strategic communication tools into their planning and operations.[16]

Here is where we depart from the other post-911 proposals and discuss how the U.S. can develop effective public diplomacy messages. By combining public diplomacy and strategic communications with strategic political and psychological warfare, we create the necessary accelerant for the United States to make up for lost time and to adapt to new realities in the hot war of ideas.

Winning a protracted conflict

Waging a psychological form of siege warfare, some of the world’s top terrorists and their supporters believe that most of mankind will lose heart if the conflict is sufficiently drawn out. Modern democratic societies are especially vulnerable to a highly motivated enemy that can manipulate the public opinion and the perceptions of their leaders, and erode and break national will. Armed with a supernatural motivation that welcomes death, the enemy is comfortable with the concept of diminishing the target’s will to fight – not necessarily at the combatant level on the battlefront, but on the psychological and political levels in the targeted societies.   

Captured al Qaeda manuals show that the radical Islamists have made careful studies of the writings of Mao and of the conduct of the Vietnam war, the latter of which is a classical case of how a militarily and politically inferior force can defeat a quantitatively and qualitatively superior force by undermining the will of that force’s home population and political leadership. Al Qaeda manuals and methods show natural expertise in manipulating images and emotions to exploit democratic policymaking processes in the United States and elsewhere.[17]

Bin Laden’s message 

Terrorism is “propaganda by deed.” Terrorist attacks on civilians, by definition, are designed with psychological ends in mind: to terrorize, break morale and cause capitulation. Guerrilla attacks on superior military forces likewise are calculated for their psychological effects. The enemy’s delivery system channels images and messages into the eyes and ears of the world public, especially those who make and shape opinion and policy. The enemy monitors American public opinion. Osama bin Laden affirmed this directly, addressing the American public in a recording aired through Al Jazeera in January, 2006: 

what prompted me to speak are the repeated fallacies of your President Bush in his comment on the outcome of the U.S. opinion polls, which indicated that the overwhelming majority of you want the withdrawal of the forces from Iraq, but he objected to this desire and said that the withdrawal of troops would send a wrong message to the enemy.

Bin Laden noted the daily roadside bombings in Iraq whose attrition of U.S. and coalition military personnel, and countless more Iraqi civilians, is a major contribution to the erosion of support for the war effort there. The al Qaeda leader attempted to draw parallels between U.S. soldiers in Iraq and Vietnam:

The Pentagon figures indicate the rise in the number of your dead and wounded, let alone the huge material losses, and let alone the collapse of the morale of the soldiers there and the increase in the suicide cases among them.

So, just imagine the state of psychological breakdown that afflicts the soldier while collecting the remnants of his comrades' dead bodies after they hit mines, which torn them. Following such situation, the soldier becomes between two fires. If he refuses to go out of his military barracks for patrols, he will face the penalties of the Vietnam butcher, and if he goes out, he will face the danger of mines.

So, he is between two bitter situations, something which puts him under psychological pressure - fear, humiliation, and coercion. Moreover, his people are careless about him. So he has no choice to commit suicide.

The results of American public opinion polls seemed to reinforce bin Laden’s confidence: “To go back to where I started, I say that the results of the poll satisfy sane people that Bush’s objection to them is false.” A third time in the Al Jazeera broadcast, bin Laden commented on “the substance of the results of opinion polls on withdrawing the troops” from Iraq.[18] Bin Laden offered a truce and threatened similar terrorist campaigns in the United States. He hinted that the Americans lack the patience to win:   
  • “Do not be deluded by your power and modern weapons. Although they win some battles, they lose the war. Patience and steadfastness are better than them.”
  • “we will take revenge . . . until your minds are exhausted and your lives become miserable.”
  • “our situation is getting better, while your situation is getting worse.”
  • “We will remain patient in fighting you.”[19]

Could the al Qaeda leader have a point about American resolve? Weeks after Al Jazeera aired the bin Laden recording, a wealthy American antiwar activist commissioned a prominent polling company to survey the views of U.S. military personnel deployed inside Iraq. (Why U.S. commanders allowed the pollsters access to the troops is unclear.) The poll purportedly found that the majority of American troops in Iraq felt that the U.S. should pull out within 12 months, thus contradicting official government and Pentagon statements.[20]

The results, and widespread reporting of them, appeared to ratify bin Laden’s analysis. The American psychological fatigue that the terrorist leader observed is indeed occurring.

We need to break the psychological siege not only by trying to win the wide middle of undecideds and softer opponents, but by directly attacking the enemy’s own circles of support – and even the terrorists’ cadres – on the intellectual and emotional fronts.[21]   

Bring the fight to the enemy

Here again is where we adapt traditional public diplomacy to current wartime realities: to promote American ideas and ideals in a positive way, but to bring the political and ideological fight to the enemy by using public diplomacy instruments and related resources as means of attack.

This approach has many precedents since the American Revolution. Founding documents such as the Declaration of Independence offer a model: present uplifting goals and beliefs to take the moral high ground, and attack the enemy mercilessly, in the words of Samuel Adams, to “keep the Enemy in the Wrong.”

The message-makers under Wilson, Roosevelt, Truman, Eisenhower, Kennedy and Reagan followed the Founders’ model. They ably combined passive public diplomacy with political and psychological warfare to confront and attack, instead of merely defend against, German and Soviet propaganda and ideological warfare.

Note the simple wartime message-making formula:A soft policy to tell the world of our intentions in positive and hopeful tones, with the punch of a simultaneous strategic offensive to discredit and ultimately destroy the enemy as a political, moral and psychological force. Public diplomacy, and strategic communications in general, are thus back in balance. The tools now assume far more vitality than mere auxiliaries for diplomatic support. They become strategic weapons.[22]

Celebrate diversity

The U.S. must be unashamed of using strategic influence. The proposed positive-negative formula gives the nation more choices in the gray area between traditional diplomacy and lethal force. Indeed, the area is no longer gray but can be seen as a bright and well-defined spectrum of diverse instruments. This “new” spectrum of tools now offers the U.S. a second chance in the war.  America paradoxically finds itself taking the moral high ground leading the fight against the terrorists and other global threats, but places itself in a weak, self-defeating and morally reprehensible situation by failing to marshal its formidable forces to persuade. In pursuing a strategy that emphasizes killing more than influencing, the U.S. has taken unnecessary casualties and undermined its own cause.

An immediate-term approach: Messages on two fronts

We can summarize traditional public diplomacy’s message making approach with the following basic themes: tell America’s story, engage in dialogue with the rest of the world, resolve misunderstandings, build international relationships, and work together in a spirit of friendship. We lack the time to allow that venerable approach alone to bear fruit in wartime. 

Current approaches must be calculated to divide our opposition, wherever it is, even of and within our traditional allies. U.S. messages must be calculated to isolate the enemy, coerce and subdue hostile will, and ultimately eliminate those who would do harm. While keeping the basic public diplomacy approach, we add the accelerant that intensifies part of our messages as wartime weapons of attack.

The following simplified chart illustrates (1) how the two approaches differ, and (2) how they can be integrated. Trying to win friends is not the primary wartime goal. Friends come and go; our immediate need is allies against a common enemy. Close and positive strategic alliances, even national friendships, develop on their own from wartime emergency relationships. That’s where classical public diplomacy comes in. For the short term, the United States must overcome the need to be liked and focus on winning the war. The following diagram illustrates how: 

Traditional public diplomacy

The added accelerant

Promote America’s good image

Engage in dialogue

Discuss our differences

Resolve misunderstandings

Build relationships

Cooperate (as friends)



Tell America’s story


Discredit the enemy’s image among its supporters

Discredit the enemy’s story

Take control of the language

Discuss our common enemy

Reach the proper understandings

Divide our critics and opponents

Collaborate as the enemy of our enemy (as allies)

This is not an either/or scenario. We can reinterpret the diagram as a stylized mathematical formula, showing how the traditional public diplomacy approach plus the wartime accelerant add up to victory in the war of ideas.

The dual approach is the heart of an immediate wartime message strategy. Its development and implementation requires no legislation or bureaucratic reorganizations; with a simple directive, the president can create an interagency task force and appoint and empower his own staff to call and run the meetings and ensure the compliance of all relevant agencies. Strong and successful precedent exists for such an entity.[23]

Conclusion

Terrorism and extremism are inherently manifestations of psychological warfare. We must fight them on that basis. Today’s American wartime public diplomacy must rediscover and adopt its original fighting spirit, proudly and unapologetically, if the United States is to stop and reverse its global image freefall.

A simple immediate-term message strategy must accelerate the shaping of international perceptions, opinions and behavior about the United States and its enemies for wartime purposes.

It must combine the positive vision and soft approach of traditional public diplomacy with offensive political and psychological campaigns.

That combination must be designed to subdue the enemy’s will and prevent others from developing the will to terrorize, while providing optimism and charity to sustain morale at home and abroad. The immediate strategy provides the intellectual and political spadework toward building a new, more energetic and creative public diplomacy and strategic communication system.

The new system anticipates rather than reacts. It is dynamic and flexible when it must be reactive. It accepts a diversity of new approaches and functions. And it is opportunity-oriented to take immediate advantage of rapidly-changing situations. Finally, the strategy must contain at its core a fighting spirit to wage the war of ideas twenty-four hours a day, every day, until the war is won.


Image credit: Iranliberty.com
[1] Donald H. Rumsfeld, Speech to the Council on Foreign Relations, February 17, 2006.
[2] Joseph S. Nye, Jr., Soft Power: The Means to Success in World Politics (Public Affairs, 2004).
[3] As related by the USIA Alumni Association, www.Publicdiplomacy.org, accessed February 18, 2006.
[4] Edwin Feulner, in Richard F. Staar, ed., Public Diplomacy: USA Versus USSR (Stanford: Hoover Press, 1986), pp. 119-120.
[5] Ronald Reagan, “Management of Public Diplomacy Relative to National Security,” National Security Decision Directive 77, January 14, 1983.
[6] Ronald Reagan, “U.S. Relations with the USSR,” National Security Decision Directive 75, January 17, 1983.
[7] For an insider’s look at the strategy, see Norman Bailey, The Strategic Plan that Won the Cold War: National Security Decision Directive No. 75 (Potomac Foundation, 1999).
[8] George W. Bush, “The National Security Strategy of the United States of America,” September 17, 2002.
[9] Alexander George, Forceful Persuasion: Coercive Diplomacy as an Alternative to War, (Washington, D.C.: United States Institute of Peace Press, 1991); Barry M. Blechman and Steven S. Kaplan, Force Without War (Washington: Brookings Institution, 1978). For an examination of how coercive diplomacy, shorn of a major political and/or psychological warfare element, fails U.S. interests, see Alexander George, David K. Hall and William E. Simons, The Limits of Coercive Diplomacy: Laos, Cambodia, Vietnam (Little, Brown, 1971).
[10] Defense Science Board, 2004 Summer Study on Transition to and from Hostilities (Office of the Under Secretary of Defense for Acquisition, Technology and Logistics, December 2004).
[11] For a discussion of American revolutionary public diplomacy and political warfare, see “The American Way of Propaganda: Lessons from the Founding Fathers,” Public Diplomacy White Paper No. 1, January 26, 2006.
[12] Wilson P. Dizard, Jr., Inventing Public Diplomacy: The Story of the U.S. Information Agency (Lynne Reinner, 2004).
[13] Alfred H. Paddock, Jr., “Military Psychological Operations,” in Carnes Lord and Frank R. Barnett, eds., Political Warfare and Psychological Operations: Rethinking the U.S. Approach (National Defense University, 1989), p. 45.
[14] Paul A. Smith, On Political War (Washington: National Defense University Press, 1989), p. 7.
[15] The government public affairs culture is so hostile to the idea that some of the most damaging post-9/11 leaks to the press about U.S. wartime influence operations were orchestrated by military or Department of Defense public affairs officers. Cases in point: the February 2002 leak to the New York Times that discredited and ultimately destroyed the new Office of Strategic Influence (OSI) with the Office of the Secretary of Defense, and the December 2005 leak to the Los Angeles Times about the placing of news stories and commentary in the Iraqi press that portrayed American troops in a positive light. The OSI leak was orchestrated by the Assistant Secretary of Defense for Public Affairs as part of a turf battle. The 2005 leak is believed to have originated from military public affairs officers at Camp Victory, Iraq.
[16] Building firewalls between public diplomacy, political warfare and other strategic communication while integrating each element, is an ongoing subject of study. See Bruce Gregory, “Public Diplomacy and Strategic Communication: Cultures, Firewalls and Imported Norms,” paper presented to the American Political Science Association Conference on International Communication and Conflict, August 31, 2005.
[17] David E. Spencer, “Red-Teaming Political Warfare,” paper delivered at the Second Conference on Public Diplomacy, Counterpropaganda and Political Warfare,” Institute of World Politics, May 2005. Spencer is a professor at the National Defense University.
[18] Osama bin Laden, “Text – Bin Laden Tape,” BBC, January 19, 2006, accessed at news.bbc.co.uk/2/hi/middle_east/4628932.stm.
[19] Ibid.
[20] Al Pessin, “Poll Indicates U.S. Troops in Iraq Favor Withdrawal,” Voice of America, March 1, 2006. The federally-funded LeMoyne College Center for Peace and Global Studies commissioned Zogby International to conduct the poll.
[21] We discuss the issue of splitting the terrorists and other anti-U.S. movements in “Messages Directed at the Enemy Camp: From Support Networks to the Terrorist Core,” Public Diplomacy White Paper No. 9, forthcoming. Notably, the Voice of America did not help the war effort in the way it covered the March 1 poll of troops in Iraq. The poll was the lead story on VOA’s English-language online service, and VOA did not mention that a wealthy American antiwar activist paid for the survey until the last sentence of the 15-paragraph story. VOA did not cover comments by analysts across the American political spectrum who found fault with the poll’s methodology.